However, the problem is so do other larger businesses that pose as local florists, but are really call centers! These businesses often call themselves ‘networks’ or ‘brokers’ and have the financial miens to design attractive websites and market nationally. They capture consumer attention by promoting low starting prices and hiding shocking and expensive fees until just before check out. For the sake of time and not starting the process over, consumers often end up over paying for these services. Hidden fees include: handling, service, shipping and delivery kwiaciarnia internetowa szczecin.
Are consumers really getting what they pay for when ordering through a network or floral broker call center? Reportedly, consumers are often disappointed with these services because they end up with something different than what was selected online. Call center agents are order takers not trained florists who understand design, technique or the meaning of flowers. Consumers don’t realize they are paying more for call center (middle man) services. Call centers take consumer orders, take their profits then turn around and call local florists which have fixed pricing/costs. Florists end of with marginal profits and have very little information to work with on the design order. Another question…how quickly do call centers process orders for on-time delivery? This is another commonly reported dissatisfaction by consumers.
You can avoid all these concerns by working directly with a local florist who will spend time to ensure you get the best value incorporating service, product and price. They will be knowledgeable and can help you make informed decisions to design something unique and special. Local florists often use locally grown flowers, which supports your community’s economy. They answer questions on the spot and provide instant solutions, providing that personal touch that only the local florist can give. In addition you can expect to receive what you saw along with open honest and direct pricing and delivery quotes.
The local florist in most instances has been started by a husband and wife team or a familygroup. There is no comparison to the interaction that happens in the local shop. Just like any local business there is a level of trust that develops between the shop owner and their customers.
To find local a florist online, simply go to your favorite search engine and enter the keywords “florist” plus the city, state. For example, “florist Raleigh, NC.” The search results will pull a list of local florists plus some network call centers. Just look through the list to find one that peaks your interest and ensure they are a local business.